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Shipment Tracking

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The Track module lets you follow shipments in real time. Once a shipment reaches Shipped status, Xenvio generates a public tracking URL accessible from Shipment Details by clicking the tracking number.

1. Tracking number in Shipment Details
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1. Tracking number in Shipment Details

When a shipment has 'Shipped' status, the Box shows the carrier tracking number (e.g. 9434600208192110139195) as a clickable blue link. Click it to open the public tracking view.

2. Public Track view
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2. Public Track view

The public Track view at /track/{tracking-number} shows: General details (Ship details, Carrier, Ship from, Ship to, Box info) and Container tracking point (Estimated delivery date, Last update, Tracking History with all events: DELIVERED → OUT_FOR_DELIVERY → IN_TRANSIT).

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When a shipment reaches Shipped status, the Shipment Details view shows the carrier tracking number next to the Box:

Box with tracking number 9434600208192110139195 as a link in Shipment Details

Click the tracking number (e.g. 9434600208192110139195) to open the public tracking view in a new tab.

The Track view is split into two sections:

Full Track view with General details and Container tracking point

General details (left):

FieldDescription
Ship detailsShipment ID, Batch#, Order number, Tracking number
CarrierCarrier used with logo (e.g. ezUSPS via EasyPost)
MethodShipping method (e.g. Ground Advantage)
Mail typePackage type (e.g. Customer Package)
Ship fromWarehouse name, Facility, origin address
Ship toRecipient name and address
Box infoBox number, tracking number, dimensions

Container tracking point (right):

FieldDescription
Estimated delivery dateCarrier’s estimated delivery date
Last updateDate and time of the latest status update
Tracking HistoryChronological timeline of all shipment events

The Tracking History shows each event in reverse chronological order (most recent first):

StatusDescription
✅ DELIVEREDPackage delivered to recipient
📍 OUT_FOR_DELIVERYOn final delivery route
🚚 IN_TRANSITIn transit toward destination
📦 ACCEPTANCEAccepted by carrier
🏷️ LABEL_CREATEDLabel created, pending pickup

The top search bar lets you enter any tracking number directly:

https://x52angular.shipedge.com/track/{tracking-number}

This allows checking the status of any shipment without needing to access Shipper View.